Return Policy
We offer a 30-day return service. You can initiate a return request within 30 days from the date of receiving your item.
Return Eligibility
The returned item must be in the same condition as when received: unused, unworn, with tags intact, and in its original packaging. When contacting us for a return, please include your order number and the reason for the return.
Return Request
To request a return, please email us at [email protected].
Return Address
11506 ECHO LAKE CIR UNIT 202, BRADENTON, FL 34211 US
Return Process
Once your return request is approved, we will send you a return shipping label along with detailed instructions on how to return the item. Items returned without prior authorization will not be accepted.
Return Method
Returns are only accepted via mail.
Return Shipping Labels
- Defective Products: If the item is defective, we will provide a prepaid return shipping label, and the return shipping cost will be covered by us.
- Customer Preference: For returns due to personal preference, you will be responsible for the return shipping costs.
Return Fees
- Defective Products: Contact us for repair or replacement assistance. If the issue cannot be resolved, we will arrange for a replacement.
- Customer Preference: You can return the product within 30 days of receipt for a refund of the product price. However, the shipping costs are non-refundable.
- Restocking Fee: No restocking fee will be charged.
Exchange Policy
For exchanges, we recommend returning the item for a refund and then placing a new order for the desired product.
Refund Policy
After receiving and inspecting the returned item, we will promptly notify you of the approval status. For approved returns, we will process the refund to your original payment method within 2 business days. Please note that it may take additional time for your bank or credit card company to complete the refund process. If you haven’t received your refund 5 business days after the return is approved, please contact us at [email protected].
Order Cancellation Policy
If your order is canceled due to unavailability or other reasons, we will issue a full refund to your original payment account.
Contact Information
Email: [email protected]
Updated on 17th, Jun, 2025